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How do I connect to SSH after a VPS is activated?

After a VPS is activated, you can find the server IP address, username, password or key information, and SSH port on the product details page.

Before connecting​

Please confirm:

  • The service status is active.
  • You are using the IP address and SSH port shown on the product details page.
  • Your local network can reach that IP address.
  • If this is a NAT product, use the mapped port shown in the panel instead of the default 22 port.

Common connection command​

On Linux, macOS, or Windows Terminal, use:

ssh root@server-ip -p ssh-port

If the page shows a username other than root, use the username shown on the page.

Still unable to connect​

If the information is correct but you still cannot connect, please provide in your ticket:

  • Product name or service ID.
  • The connection command you used.
  • Screenshot of the error or the full error text.
  • Your local network environment, such as home broadband, mobile network, or office network.