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What should I do if an exchange or API blocks data center IPs?

VPS products use data center IP addresses. Some exchanges, financial platforms, or third-party APIs may restrict access from data center IP ranges.

This is usually not a server fault. It is normally caused by the access policy of the third-party platform.

Suggested steps​

  • Contact the API provider first and confirm whether data center IPs are restricted.
  • Check whether only one third-party platform is unreachable.
  • If your product supports IP changes, check the product details page for the change option.

Changing the IP does not guarantee that third-party platform restrictions will be removed, and it does not guarantee compatibility with any specific platform.