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How do I change a VPS IP address?

If you need a new IP (for example, because the IP is blocked), use the options below.

IP already blocked at delivery​

For dedicated IPv4 products, if the IPv4 assigned at delivery is already unreachable from mainland China, you can submit a ticket to request a free replacement.

Please submit it as soon as possible before you start using the service, and attach multi-region test results. See What should I do if China connectivity is unavailable or the IP is restricted? for how to check. Once the service has been put into use, it no longer counts as blocked at delivery and cannot be replaced for free. Support determines whether an IP was blocked at delivery based on usage.

Self-service change (paid)​

A VPS with a dedicated IPv4 can use the IP change feature on the product details page for a self-service change. The fee is deducted from your account balance; prices and limits are shown on the page.

The virtual machine will reboot during the change to apply the new IP.

Choosing a specific region or subnet is not supported, and changing to an IP in another region is not supported.

New IP still blocked​

If you find the new IP is still blocked within 5 minutes of the change, submit a ticket and support will replace it. Please attach your test results.

Before changing the IP​

  • Services on the old IP will become unavailable after the change.
  • You need to update DNS records, allowlists, and firewall rules yourself.
  • The new IP is not guaranteed to work with specific third-party platforms.
  • The new IP is not guaranteed to improve route quality or speed. If the route itself is not suitable, changing the IP makes no difference.

NAT products​

NAT products use a shared public IP and port mapping, and the IP change methods in this article do not apply to them.